Application for Service

Online Application for Service

"*" indicates required fields

Is this application for a NEW service or make changes to an EXISTING service?*

(If you need to move your existing service to a new address choose "NEW service" )

NEW service

EXISTING service

Service Location Finder*

Let's find what network type and services are available at the location where we will be installing your services. Start typing what you know about your address, House Number Road Name and then choose from the drop down list! If your address is not listed below choose "New Construction/Not Listed". To see a map of our service area CLICK HERE! .

Application Date

New Construction will require an easement for the property you are requesting service for. An easement is a legal right granted to McDonald County Telephone, allowing McDonald County Telephone, their employees and contractors to access, maintain, repair, and replace the network that will deliver service to your location on private property. Easements do not change the ownership of the land. One of our representatives will contact you regarding acquiring an easement.

Will this be a Business or Residential Service?*

Residential

Business

Do you own the home or rent?*

Home Owner

Tenant/Renter

Landlord's Name*

Account information

Landline Phone number OR your Internet account number

Help us identify your account. Enter your existing home phone number or account number.

Account Name*

First Name Last Name

Date of Birth*

Last 4 Digits of Social Security Number*

Other Account Managers

Please list names of other people allowed to make changes to this account.

Business Name

Tax ID#

Service Address (Street address of Service)*

Street Address City State ZIP Code

Is the service address the same as the billing address?*

Yes

Billing Address*

Billing Address City State ZIP Code

Cell Phone or other primary contact number*

Current Email Address*

How would you like to receive your statement?*

eBill Only

Regular Mail Only

Both eBill and Regular Mail

Credit References

Current Employer*

Employer Phone Number*

Services

Fiber customers - I need to:*

ADD Internet service to my existing Phone Service

Change features on my Phone Service

Changes features on my Internet ONLY service (I do NOT have phone service)

Disconnect my PHONE service and apply for INTERNET ONLY service

Copper customers - I need to:*

Change features on my Phone Service

Change features on my Internet Service

Disconnect my INTERNET and KEEP my phone service

Disconnect Telephone Service*

I understand that I am still responsible for any remaining and or outstanding charges for my phone service which may include Long Distance charges or other Toll related activities up to and including the date my phone service will be disconnected.

DISCONNECT my Telephone Service

Disconnect Internet Service*

DISCONNECT my Internet Service

Existing Phone Service

Services - Copper*

$27.54 - Basic Phone Service ONLY, No Internet

$77.54 - 10 Mbps download / 1 Mbps upload, with Basic Phone Service

$102.54 - 15 Mbps download / 1 Mbps upload, with Basic Phone Service

$127.54 - 25 Mbps download / 1 Mbps upload, with Basic Phone Service

Speeds greater than 15 Mbps are not available in all areas, please contact us at 417-223-4313 to verify availability.

Services - Copper (Change My Internet Speed)

$77.54 - 10 Mbps download / 1 Mbps upload, with Basic Phone Service

$102.54 - 15 Mbps download / 1 Mbps upload, with Basic Phone Service

$127.54 - 25 Mbps download / 1 Mbps upload, with Basic Phone Service

Speeds greater than 15 Mbps are not available in all areas, please contact us at 417-223-4313 to verify availability.

Services - Fiber

Services - Fiber (Change my Internet Speed)*

Services - Fiber (Internet Only Services)*

$110.00 - 25 Mbps download / 5 Mbps upload, Internet service ONLY, NO Phone Service

$150.00 - 25 Mbps download / 25 Mbps upload, Premium Internet service ONLY, NO Phone Service

$160.00 - 100 Mbps download / 25 Mbps upload, Internet service ONLY, NO Phone Service

$175.00 - 100 Mbps download / 100 Mbps upload, Premium Internet service ONLY, NO Phone Service

$200.00 - 1000 Mbps download / 100 Mbps upload, Internet Service ONLY, NO Phone Service

Installation Charges

Basic Phone Service Installation Fee*

One time fee to setup and install Phone Service

Price:

Internet Service Installation Fee*

One time fee to setup and install Internet Service

Price:

Add-on Services

Battery Backup Service*

The battery backup service (available only on our fiber network) allow you to continue to use your home voice services during a power outage. Without a battery backup (or other alternate backup source such as a generator), fiber customers will not be able to make any calls, including emergency calls to 911 during a power outage. This is a monthly recurring fee. To learn more about this service click here.

No Battery Backup

$2.00 - 8 Hour Battery Backup

$5.00 - 24 Hour Battery Backup

Optional Telephone Service(s)

Caller ID

Voicemail

Call Waiting

3 Way Calling

Call Forwarding

Long Distance Carrier*

Our local calling area is within the Anderson (417-845-xxxx), Pineville (417-223-xxxx) and Jane(417-226-xxxx) service areas. Calls outside these areas will require a long distance carrier. We encourage you to contact each carrier for individual pricing on long distance rates.

Optional Telephone Service(s) - Fiber

Caller ID

Voicemail

Call Waiting

3 Way Calling

Call Forwarding

Long Distance Carrier*

Optional Telephone Service(s)

Caller ID

Voicemail

Call Waiting

3 Way Calling

Call Forwarding

Long Distance Carrier*

Acceptable Use Policy*

I Agree to the Acceptable Use Policy published at https://olemac.net/aup/

View our Acceptable Use Policy here.

Wifi Service*

Don't want the hassle of buying and setup of a Wifi router? We offer Wifi service for only an additional $3 per month! What our Basic Wifi service IS: We provide a Wifi signal at the modem/ONT, we will manage the SSID, and passphrase, and help troubleshoot residential Wifi issues. What our Basic Wifi service does NOT include: Extending the Wifi signal beyond the range of the Wifi radio contained within our modem/ONT, Advanced networking configurations such as port forwarding, firewall configurations, static IP's, etc.

YES! For $3 each month, I DO want Wifi Service

NO - I do NOT want the Wifi service, I understand I will need to provide my own router.

Terms of Service Agreement

I Agree to the terms of service published at https://olemac.net/tos

View our terms of service here. If you miss your payment by your due date, your account may be suspended. A $25 Reconnect Fee may be charged before the account can be reactivated.

Total Amount Due for Service Activation

Total due for service activation

Once we complete your application we will contact you regarding payment of your 1st months service.

Verification

Is there anything else we need to know?

Use this section to enter any notes we may need to help process your order such as: other forms of contact, dates/time best for installation, etc. If we are moving an existing service please provide your existing account number and/or the address we are moving service FROM.

First, Middle, Last Initials*

Please enter your initials below to verify that the information on the application is correct. Your initials are also the acceptance of financial responsibility for the account created from this application.